Services

Remote IT support services

Two fixed-scope services you can buy directly on Fiverr, plus supporting services for small businesses that are scoped by enquiry.

Fixed-scope service on Fiverr

Windows PC & Laptop Troubleshooting

Get help with Windows computer problems, slow performance, software configuration, Windows errors and general troubleshooting through remote support.

  • Basic package available
  • Standard package available
  • Premium package available

Multiple packages available. View current pricing and choose your package on Fiverr.

Buy Windows Support

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Fixed-scope service on Fiverr

Microsoft 365 & Intune Setup

Professional assistance with Microsoft 365 users, Outlook, OneDrive, Entra ID, device enrolment and basic Microsoft Intune configuration.

  • Basic package available
  • Standard package available
  • Premium package available

Multiple packages available. View current pricing and choose your package on Fiverr.

Buy Microsoft 365 Support

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Supporting services

What else AdenTech can help with

Remote support for individuals and small organisations. Availability and suitability are confirmed before work is agreed.

Microsoft 365 administration

User and licence set-up, mailbox and tenant housekeeping for small organisations.

Outlook and email troubleshooting

Sign-in problems, profile and mailbox configuration, and common Outlook faults.

OneDrive configuration

Setting up and troubleshooting OneDrive sync and known-folder backup.

Microsoft Entra ID

User and device identity set-up and common sign-in and access issues.

Microsoft Intune device enrolment

Enrolling Windows devices and applying basic management settings.

Windows installation and configuration

Fresh installs, updates, settings and software configuration.

Computer performance optimisation

Finding and addressing the causes of slow start-up and sluggish performance.

Printer and peripheral troubleshooting

Printers, monitors and other peripherals: connection, drivers and set-up.

Small-business remote IT support

Practical remote help for small teams. Ongoing arrangements are agreed separately.

Not every service above is part of the two fixed Fiverr services. The Fiverr packages cover the work described on each gig. Larger or more complex projects are scoped separately: send a business enquiry and AdenTech will review it before any work or price is agreed.

Remote and onsite

Remote first, onsite by arrangement

Most work is delivered through remote support. Remote requests are reviewed asynchronously outside standard daytime hours, with no live chat, guaranteed immediate response or 24/7 service.

Scheduled onsite assistance is limited to weekends, by prior agreement, subject to availability and within AdenTech's limited service area.

How remote support works

  • Remote access never starts without your explicit permission.
  • You stay present and can end any session at any time.
  • You enter your own passwords and security codes.
  • Please keep a current backup of important data before any work.

Setup work

Need something larger or not sure which service fits?

Send a short description and AdenTech will review it before suggesting a way forward.