Clear communication
We explain the issue and available options in plain language.
About AdenTech
Practical IT support, clearly delivered.
AdenTech provides structured, straightforward IT support for individuals and small businesses. We focus on clear communication, agreed scope and practical outcomes.
A straightforward support approach
Each request is reviewed before work is agreed. We explain what can be done, identify any limitations and confirm the arrangements before chargeable work begins.
Agree before work
You'll know the proposed work before anything chargeable starts.
Care and respect
We treat devices, information and premises with care.
Remote support, with you in control
Remote requests are reviewed asynchronously outside standard daytime hours, subject to suitability and availability. A request does not start a remote session or guarantee an immediate response.
If a session is agreed, you remain present throughout, give explicit permission before access begins and can end the session at any time. You enter your own passwords; we will never ask you to tell us or send us a password.
Where AdenTech works
Remote support is available across the UK where the issue is suitable. Scheduled onsite assistance is limited to weekends, by prior agreement and within a limited service area.
How can AdenTech help?
Choose a fixed-scope service on Fiverr or send an enquiry for something larger.